Product / Client Profiles

Remember what each household told you last time.

Use consistent household names to find the conversations that belong together.

Household contextMorgan sample
HouseholdMorgan
Priority
Retirement timing
Open request
Two-date comparison
Next document
Pension statement

Name the meeting

A household name and a meeting purpose make the record easier to find.

Read earlier notes

Search the workspace for that household to revisit goals and unresolved requests.

Update the context

Record what changed in a new meeting so earlier statements stay intact.

Advisor workspace · Morgan retirement review sample

Know the household before the next call.

A household name and meeting purpose give the team a dependable starting point for a search. Reading the retirement review before calling Jordan brings the unanswered question back into view.

“I will prepare a side-by-side comparison of those two retirement dates.”
Alex Rivera, advisor · 00:26

A household briefing

Build a short briefing from the saved meeting and use the next record to document what has changed.

Open the Morgan meeting
Find the household
Search Morgan to bring up the retirement review.
Prior commitment
Alex agreed to compare two retirement dates.
Opening question
Did the latest pension statement arrive, and are both dates still worth exploring?

Advisor field guides.